iPhone Setup Instructions

  1. Select Settings icon (the one with the gears) to open the phone's settings page.
  2. Select Mail, Contacts, Calendars and select Add Account
  3. Touch Other to use an account provided by NetEasy
  4. Select Add Mail Account
  5. Type in your Name, E-mail Address, Password & Description
  6. On the next screen select IMAP and fill out the Incoming and Outgoing Mail Server (SMTP)
    • Incoming Mail Server
      Host Name: imap.neteasy.us
      User Name: username@yourdomain.com
      Password: If you do not know your password, please contact us so we can reset it.
    • Outgoing Mail Server (SMTP)
      Host Name: smtp.neteasy.us
      User Name: username@yourdomain.com
      Password: If you do not know your password, please contact us so we can reset it.
  7. Touch Save.  Your iPhone will now verify your account information.
  8. If an error pops up saying it could not configure using SSL, and asks if you would like to try it without, click "Yes".

 

NOTE: Please remember to map the folders. 
You will need to map the "sent" folder and "deleted messages" folder on the phone to match the IMAP server as IOS ships with Apple's custom folder settings which are not standard to most IMAP servers.